Always-on SOC desk for SMB + MSP

A plain-English security desk, on the job while you sleep.

Watchful agents cover what would otherwise keep an IT generalist up at 2 a.m. — then deliver a one-page morning brief written for the owner, not the auditor. For SMBs that don't have a CISO on staff, and for the MSPs who serve them.

24/7
Endpoints covered
from $7
Per-endpoint, fitted to SMB
≈ 1 day
Time to full coverage
5
Frameworks tracked
Desk · live
03:14 local

Stream now

endpoints

247

all reporting

identities

312

MFA enforced

cloud accts

9 / 9

hooks healthy

open for human

2

1 critical

Alerts triaged · last 10 hrs

+ 312

Auto-remediating
Brief 09:00

Capabilities

A small desk that handles most nights on its own.

Built for businesses that can't afford a six-figure minimum, and for the MSPs that cover them. Coverage goes in fast, fixes go in automatically, and the morning brief tells the owner exactly what changed.

01 · Always watching
Lightweight agents on what matters

Endpoints, identity, networks, and cloud accounts — covered in a day by a 25-to-250-person shop, no on-prem install.

  • Endpoint telemetry from workstations and servers
  • Identity hooks into Entra ID, Google Workspace, Okta
  • AWS, Azure, GCP accounts and storage posture
  • Perimeter and firewall event correlation
02 · Auto-remediation
Triage that ends in fixes, not tickets

Credential abuse, exposed cloud storage, brute-force, malware, misconfigured firewall rules — handled under playbooks before the ticket queue starts.

  • Quarantine infected endpoints automatically
  • Rotate compromised credentials and revoke sessions
  • Tighten S3 buckets and storage permissions
  • Patch firewall and IAM drift on detection
03 · Owner-first reporting
A morning brief written for the owner

One page, plain English. What happened overnight, what the desk already fixed, and what still needs a human — never built for the auditor.

  • Plain-English severity and business impact flags
  • Auto-fixed actions summarised with who/what/when
  • Open items queued for the IT generalist
  • Framework-progress: SOC 2, HIPAA, PCI, NIS2, SEC
04 · MSP / MSSP
Multi-tenant desk you can whitelabel

For practices serving the long tail — finally a viable agentic MDR tier under the six-figure minimums of legacy providers.

  • Per-tenant desks with isolated data and briefs
  • Whitelabel branding across portal, brief, and email
  • Roll-up portfolio view across all client firms
  • Per-endpoint pricing the client actually approves

The daily brief

A morning page the owner can actually read.

No dashboard to log in to. No SIEM to read. One page a day, with what happened overnight, what the desk already fixed, and what still needs a human — alongside where the business stands against frameworks like SOC 2, HIPAA, PCI, NIS2, and SEC cyber disclosure rules.

Plain-English severity + business-impact flags
Each auto-fix logged: who, what, when
A short "needs you" queue the IT generalist can drain
Framework posture, weekly roll-up

Today's brief — 09:00

Quiet night. Two things need a human.

Auto-fixed overnight

14

Needs the team

2

Alerts triaged

1,287

  • AUTO-FIXED

    Quarantined laptop ENG-23 — known malware, blocked at 03:11.

  • AUTO-FIXED

    Tightened 4 S3 buckets in marketing account: read-public → org-only.

  • NEEDS YOU

    Two admin accounts without MFA on the finance tenant.

  • NEEDS YOU

    Vendor login from new geo (Lima). Confirm or revoke.

  • POSTURE

    SOC 2 evidence packing: 38 of 42 controls collected this week.

SOC 2 posture · week 3838 / 42 controls collected

Portfolio · Tuesday morning

14 tenants · 3 need a human review

Northbridge Dental0 needs review
Vale Logistics2 needs review
Helio Analytics0 needs review
Manor Family Health1 needs review

For MSPs and MSSPs

An agentic MDR tier your book of business can actually buy.

The long tail is being targeted, and traditional SOC contracts price them out. Run Plumbnote as a multi-tenant desk: per-tenant briefs, whitelabel branding, roll-up reporting across your whole client base, and per-endpoint pricing that a 25-person shop signs off on without a board meeting.

  • Per-tenant desks with isolated data
  • Whitelabel the portal, brief, and email surface
  • Roll-up portfolio reading across all clients
  • Per-endpoint pricing your clients approve

Pricing

Transparent, per-endpoint, fitted to an SMB budget.

Well below the six-figure minimums of legacy MDR providers. Self-serve onboarding. No annual contract hurdle to get in.

25 — 75 endpoints

Starter

For a single site or one practice running it themselves.

$9/ endpoint / month
  • 24/7 agent coverage
  • Daily plain-English brief
  • SOC 2 / HIPAA reporting
Talk to us
Most chosen

75 — 250 endpoints

Growth

Most common — a few offices, multiple cloud accounts, regulated work.

$7/ endpoint / month
  • Everything in Starter
  • Auto-remediation playbooks
  • PCI + NIS2 evidence view
Talk to us

Many tenants, pooled ops

Multi-tenant / MSP

Whitelabel portal and roll-up reporting across a book of business.

Talk to us/ endpoint / month
  • Everything in Growth
  • Per-tenant isolation
  • Whitelabel client surface
Talk to us

FAQ

The questions an owner usually asks first.

If something here doesn't answer yours, write to plumbnote-3@polsia.app.

Next step

Ready for a security desk that doesn't page you at 2 a.m.?

Drop a note to plumbnote-3@polsia.app. We'll come back with a coverage plan fitted to your endpoints and frameworks — no deck required.